Franchise Marketing Insights
Franchise brands spend heavily on marketing, yet local execution is where most of it breaks down. Every year we ask central marketing teams and franchisees how local marketing really works, where it stalls, and what moves the numbers.

What the 2026 research shows
16%
of franchisors rank AI as a top priority. Meanwhile, franchisees almost never mention AI.
The 2027 survey opens in the spring
If you run marketing at a franchise brand, or you're a franchisee doing your own local marketing, we'd like your perspective.Respondents get the findings before anyone else.
Why we run this study every year
Most research on franchise marketing looks at one side of the system. This study asks central marketing teams and franchisees the same questions about local marketing and publishes where their answers line up and where they don't, with suppliers adding a view across many brands at once.
We repeat it every year, because one snapshot shows where things stand. A series shows which way they're moving.
- Who we survey: Franchisor marketing and field support teams, franchisees and area developers, industry suppliers
- How often: Annually, with the survey in spring and the report in autumn
- Methodology: Published in full with each edition, including sample size and distribution
Go deeper on the findings
One finding at a time
We're unpacking each finding in its own article this fall, with the numbers and what to do about them.
The stats on one page
A printable summary of the headline numbers for sharing with your team or your franchisees.